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Navigating In A Black Swan World

Amidst all of the terrifying news about COVID-19, the news about the global economic reaction is almost as unnerving.

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• On the Title Fight
• On the Pace of Consumerization of the Enterprise
• On Hiring Designers
• What CEOs Need to Know About Design
• Being The Crystal Goblet
• 4th Order Design
• Endgame: Using design to harness complexity
• Discovery—The first step
• Who’s calling the shots now?
• Responding to the challenges of free-trials
• See. Believe. Act.
• Reflections on successful business/design relationships